ED240QS DisplayPort not working. All the drivers are up to date and reset my windows, disable HDCP

rakak
rakak Member Posts: 1 New User
edited January 22 in Monitors

Hello i'm on Windows with this parts:

CPU AMD Ryzen 7 5700G with Radeon Graphics 3.80 GHz

RAM 16,0 Go 3200 Mhz


Windows 11 Professionnel Insider Preview

Version 23H2


my ED240QS work perfectly with HDMI but with DisplayPort it's stop working just after windows boot

i have all my drivers up to date and i also try to: reset my windows, disable HDCP, uninstall and reinstall drivers with DDU.

in safe mode this work but without drivers and in my Device Manager there is "basic graphical card" instead of "AMD radeon" and with a really strange resolution.

thanks for your help

[Edited the thread to add issue detail]

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