Horizontal lines showing in Nitro AN515-45 (Problem only when in 165Hz)

BrunoGFB
BrunoGFB Member Posts: 1 New User

Hello everyone,

Since yesterday, my laptop monitor is displaying horizontal lines in all the screen. This started during normal usage, after hours on.

So far, could not identify the issue, but made some tests and trys in my own:

  1. Had reinstaled NVIDIA video card drivers and Geforce experience
  2. Had reinstaled the AMD drivers
  3. The lines DO NOT appear while starting the laptop or in BIOS
  4. Discovered when I change the refresh rate in Windows to 60Hz, the lines disappear. Only happen in 165hz (had being using in 165hz since new, 2 years ago)
  • Problem in the image below

Anyone knows what is causing that??

Answers