So, in June, last year, I bought a Nitro 5, and it had overheating issues all the time. I took very good care of it since day one and it was stored constantly in a bag, so it was far from dust. The overheating wasn't as bad at first, but after a while, I started to hear the laptop's fans pushing air out, and the temps started to skyrocket. Realizing that the laptop was running relatively hot, 70-80 degrees during low use operations (30-40ish %), I went to best buy and they completely cleaned and re-pasted the CPU and GPU. Nothing changed, same results. After a while it began running at 75 to 85 degrees at the same usage as before (30-40ish %), and I brought it back to best buy where they again, re-pasted and cleaned the fans/ventilation system. It worked for a week. after that, low usage on the CPU would cause 85 to 95 degrees of heat, at usages in the lower 30%'s. I once again, brought the laptop in, and the Best Buy employee was very surprised to see that if i go anywhere above 30% usage, the laptop is an absolute plane… IN QUIET MODE. I'm in an engineering degree, and trust me when I say loud, I mean that the laptop interrupted a class, and i needed to stop taking notes, and needed to turn off the laptop. which is hilarious because this class is about Solidworks and i needed to take notes on how to use Solidworks on an Ipad. At this point, i'm at a loss, because I believe the laptop is defective and if it is, Best Buy gives me my money back, and I bought it for 1300$ brand new. Other people in my program have the same exact laptop as me and… no issues. If I could salvage this one, because having a laptop with a 3070 TI and a Rysen 7 6800H and replacing it, with a same price, laptop with a 3050 and a Intel I5, is a big loss in potential performance. So if i could get help with fixing this, I would highly appreciate it.
[Edited the thread to add issue detail]
