Acer Aspire 7 AMD Ryzen 5-5500U Laptop Doesn't turn ON

Vicky007
Vicky007 Member Posts: 12

Tinkerer

Earlier I noticed that I cant turned ON, so connected with charger. after 2 to 3 min Im able to turn ON…

Once I turn ON my laptop, it shows acer logo then suddenly it goes OFF… then I tried to turn ON, But I cant ON my laptop any more…

Troubleshoots -

Tried to force start

Removed and plugged in battery

Tried direct charge connection

Any suggestions?

product link: https://store.acer.com/en-in/acer-aspire-7-amd-ryzen-5-5500u-gaming-laptop-windows-11-home-8-gb-512-gb-ssd-nvidia-gtx-1650-60hz-a715-42g-with-39-6-cm-15-6-fhd-display-2-15-kg-un-qaysi-016

Answers

  • Joanmoulton
    Joanmoulton Member Posts: 1 New User

    window craft please instal a window latest version,update Ram Also.thanks

  • Vicky007
    Vicky007 Member Posts: 12

    Tinkerer

    "I can't turn ON my laptop" no sign of charging or boot

    Dead....

  • Puraw
    Puraw ACE, Member Posts: 12,947 Trailblazer
    edited January 18

    2 year's old battery? Should be still good, see if there is a pinhole at the back of your laptop with a small battery symbol, stick a pin in the pinhole till you feel it click and hold it there for 10 sec. Try to boot. If no results or no pinhole and the warranty has expired, open the laptop and DISCONNECT THE BATTERY, locate the CMOS module with the 2 twisted wires (Black&Red), remove the coin battery and shorten the +/- contacts inside the CMOS housing with a bended paperclip. Put the coin battery back with the + sign facing up. Unseat the RAM modules (if not soldered) and secure them firmly back in the slots. Press the power button for a full 10 seconds and reconnect the battery cable. Close the laptop and try to boot to Windows, uninstall the 2 battery drivers (see picture) in Device manager and just reboot. Or return it to the retailer as the warranty may still be valid.