Dear ladies and gentlemen,
I hope you had a good start into the new year and your hardware works without any problems.
About Acer products I was enthusiastic in the past, but the current case has finally shaken my confidence in Acer. Avoid Acer's flawed products, which don't give a[Edited sensitive content] about the customer and you are left with the financial burden. Acer only produces monitors without quality control and poor quality.
Summer last year, I bought the Nitro VG272U monitor to for my home office work, playing games and using my PS5. Since the start of using this garbage monitor, there are following problems:
- very strong flickering on the monitor after every 3-5x turning on
- When I switch between two different sources (different graphics cards/computer/PS5), the picture from the previous source burns in and there is a double picture with the new source. When I unplug the hdmi connector, the picture from the old source is still retained.
As a comparison, I tried two other monitors (LG and Dell) on 3 different sources/computers (1x Nvidia, 1x Readon graphiccard and PS5) and 10 different HDMI cables.
Result:
On both computers/PS5 and HDMI cables there are 0% problems with the other two monitors! The problem always arises with the Acer monitor!
With the seller I am already in a legal dispute about this, but it will have little chance of success as it has to be repaired by the manufacturer.
Now comes the climax:
The monitor was sent to Acer for repair. One day after the monitor was at Acer, it was immediately sent back! Allegedly no fault was found. Probably not even a stress test was carried out on several sources with different hardware/cables (like mine) and used just one source+one cable.
Now I'm sitting on a defective monitor that I can't work with.
Perhaps you have some tips on what else I can do.
I can only recommend you all to avoid Acer products if you want to get a working monitor when you buy one for your work.
[Edited the thread to hide sensitive content]