Acer Nitro 5 Screen Bug I installed was Intel Killer Performance Suite issue keeps happening

AdzBurgerz

Hi there,

Unsure as to why but every so often I get the below happen out of nowhere.

Within a few seconds it goes away but sometimes it stays there and I have to keep rebooting.

The only thing I installed was Intel Killer Performance Suite but have since uninstalled and same issue keeps happening.

Any ideas would be greatly appreciated.

Many thanks.

[Edited the thread to add issue detail]

StevenGen

https://community.acer.com/en/discussion/698778/acer-nitro-5-screen-bug

If your laptop is not under warranty (knowing your exact Nitro 5 model number would help😀) as I've also got a Nitro 5 and doing a Hard Reset has rest my laptop from a turning on issue when new, as a hard rest usually resets the EC chip that controls allot of these functions.

Undo the back cover, take the main battery out and disconnect the RT/BIOS battery and then short its +&- pins at the mainboard plug, take the ram out and leave the laptop like that for 15min minimum preferably overnight if you can, then reconnect everything and see if the Hard Reset fixes this problem. Try that as I've don eit to my Nitro 5 once when it didn't turn on when it was just 1 month old and it rest everything and my Nitro 5 has been working perfectly for 1,75 years since. Good luck and hope this helps you out.

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