Hi all, I hope anyone can give me a hint how to upgrade the Predator X32 monitor successfully.
Current FW on my monitor is V02.00.009, which I wanted to upgrade to x.x.015 with following steps:
- Downloaded Firmware_Acer_2.00.015_A_A
- Formated two different USB sticks on Mac with FAT32 and stored the bin file in root
- removed all cables from monitor, used the USB slot on the left hand side (as far away from power as possible) and plugged in the power supply
The screen turned on and told that there is no input signal. After a while it turned into sleep. No update process started at all.
The description in the FW archive is very short and no further guidance is available on official sides.
Did I miss any step or is there any other option to try?
Any help is appreciated.
Thanks, Tom
[Edited the thread to add model number to the title and to add issue detail]