On Acer Chromebook 314, tried to register, entered S/N numb, & on saving item not found error.

H0neys0n

I've just bought an Acer Chromebook 314 and tried to register it. Entered S/N number and I was told on saving item not found. tried again using SNID no and was told on saving that product already registered: Does that mean my guarantee/warranty is set up.

[Edited the thread to add model number to the title and to add issue detail]

Puraw

https://community.acer.com/en/discussion/698416/on-acer-chromebook-314-tried-to-register-entered-s-n-numb-on-saving-item-not-found-error

Acer Support needs the serial number for laptop registration, not the SNID:

Also check your e-mail as new laptop registrations are automatic now when you setup the laptop for the first time.

billsey

Remember that each country has it's own site for registering systems. If you are (for instance) trying to register a laptop purchased in the UK on the US site, it won't find the SN or SNID (you can use either when registering).