Acer Nitro 5 AN515-54 BSOD after additional SSD install BSOD keeps showing up?

VWilson

Hello. I recently installed the Acer FA100 PCIe Gen3 x4 M.2 SSD 1TB in my Acer Nitro 5 AN515-54. I am receiving BSOD intermittently with the DPC_WATCHDOG_VIOLATION. When the laptop reboots itself afterward, the driver doesn't show in Disk Management. Once I restart it again, then it shows.

The SSD has been allocated and scans as healthy. All drivers are showing as up to date on all disks/devices. Windows is up to date. I have no trouble logging in like normal. From what I can tell on BIOS the drives are in the proper order for booting up without problem. All research leads me to believe it isn't a compatibility issue either.

This is just supposed to be extra storage for games. I don't need Windows or anything like that on it and I don't want to boot up from that drive. I was not receiving any BSOD prior to installing the SSD.

Is someone able to provide some insight into why the BSOD keeps showing up? Any help is appreciated. I also work from this laptop and can't have it randomly shutting down on me every day. Thank you!

[Edited the thread to add issue detail]

StevenGen

https://community.acer.com/en/discussion/698375/acer-nitro-5-an515-54-bsod-after-additional-ssd-install

Do the cmd prompt run as administrator Diskpart > Clean All to completely delete every section of the M.2 drive first, this takes about 6hrs so do this overnight and be warned that you need to set your laptop not to go into sleep mode in taskbar > battery icon > right click > Power and Sleep Settings before you attempt this. As then you will be able to initialize the drive in Disk Management and use it, as that is what I've just done to completely delete all data and partitions from my old boot M.2 SSD drive and it works 100% and it was recognized as a slave perfectly,

Do this or follow this guide here:

1. Go to cmd and run as administrator.
2. From the command prompt, type diskpart and press Enter
3. From the diskpart prompt, type list disk and press Enter
4. A list of disks will appear in a text format. Note: Disk 0 is usually the C:\ boot drive and Disk 1 is usually the D:\ slave drive. Please be certain that you are erasing the correct disk.
5. From the diskpart prompt select a Disk 1 number (which is the old boot M.2 SSD drive and its partitions) so you type and select Disk 1) and press Enter.
6. To End this format, please be certain that you are erasing the correct disk.

Warning: The Diskpart > Clean All will thoroughly and completely delete/erase and take all data off the M.2 SSD drive to beyond recovery and will take at least 6 hours to permanently erase/clean a 1TB M.2 SSD drive, so be aware that and after this is done, all your drives data is erased/deleted beyond recovery, so use this command only for cleaning a drive completely and/or the purpose of deleting data that you never want recovered. Good luck and hope this helps you out.

If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

VWilson

I gave this a try this evening. The disk was mostly empty so it didn't take very long for it to be cleaned. As soon as I sat down to check if the drive needed reallocated, the computer blue-screened with the same error message. Is there anything else to be tried? Or is this a manufacturer issue at this point? Thank you! I appreciate your time.