Acer Predator Helios Neo 16 Screen Replacement issue due to Screen bleeding.

Zephyrus002
Zephyrus002 Member Posts: 1 New User
edited January 2024 in Predator Laptops

I've got my original screen replaced due to the screen bleeding issue, but after the new replacement , this new screen is displaying even more screen bleeding, what should I do ?

My laptop is : Acer Predator Helios Neo 16.

I'm fully exhausted by continuously contacting acer services and by their very late acer services.

Please help me, the laptop still covers under warranty.

[Edited the thread to add model name to the title]

Answers

  • StevenGen
    StevenGen ACE Posts: 12,683 Trailblazer

    Screen bleeding could be from a faulty LCD cable and its connection to the mainboard as its plug pins could be lose or moving or are broken, causing a screen bleed. If your screen was replaced, then the bleeding is not from the screen but the cable or mainboard which all need to be replaced for an 100% fix.

    Screen Bleed causes

    • Display panel damage
    • Loose display cables
    • Overheating
    • Too much pressure on the display
    • Defective panel

    PHN16-71 LCD Cable

    The LCD cable could be damaged and its plug pins or mainboard plug pins also.

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