Windows login fills with 9999999 (Gateway laptop)

Brooce Member Posts: 1 New User

I have a Gateway laptop that has worked fine until today. Now when I try to log in, the Windows login screen (where I enter my 4 digit code) fills with the number 9 and there's nothing I can do to stop it. I use a Bluetooth keyboard and I removed the batteries from it, but it still happens, so that's not the issue.

I've rebooted several times and nothing helps. (It's my office computer, I'm using a different computer right now). I haven't used the built in keyboard in over a year, so that shouldn't be the issue. Regardless, I tried tapping the 9 key anyway to see if that would change anything. No luck. Any ideas?