how to reset acer aspire E14 windows password?tried a password rest usb, but unit does not pick up

joeswife23
joeswife23 Member Posts: 1 New User
edited January 7 in Aspire Laptops

i was recently gifted a computer and I cannot log in with the credentials. how do i go about getting this changed so i can use this computer? I have tried a password rest usb, but computer wouldnt pick up usb even though the bios was changed to be start up on Usb. i do not know this person who previously owned this computer there fore have no way of getting password or any information to acess it.. please help. Thank you for your time

[Edited the thread to add issue detail]

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