not able to do updates on Acer Aspire Vero.Got message it was initializing and to try again later

Baz286
Baz286 Member Posts: 1 New User
edited January 7 in Aspire Laptops

I have an Acer Aspire Vero running Windows 11 that I bought in August 2023.

Yesterday I received a message stating that I had 10 critical updates awaiting installation. I tried, without success, to open the Care Centre. I then went online and downloaded an updated version of the centre in the hope that this would work.

On starting the app I got the logo and a message that it was initializing and to try again later. I waited approximately 10 minutes and retried and this time the logo and a series of dots forming a circle appeared. I waited but the dots continued to go round and round with nothing else happening. I left it overnight and this morning it was exactly the same.

Is there any way of getting this care centre to open properly so I can see what these updates are and install them if necessary?

All suggestions will be gratefully received.

[Edited the thread to add model name to the title]
[Edited the thread to add issue detail]

Answers