replaced battery on Acer AN515-51 and it wont go to full charge

MXB2005
MXB2005 Member Posts: 6

Tinkerer

edited January 5 in Nitro Gaming

i had a recent post about the issues of my acer AN515-51 and how it would shut off when i would load games but can run chrome and other small applications just fine, but then the battery lights would start flashing and would shut off seconds later. I ran diagonstics nothing was detected but i did see that my battery health was in bad shape so i went on amazon looked up the battery on my laptop and bought a replacement. Yesterday i replaced the battery and it would only stay at 62% but when i got back from work and saw that it went down to 42% and it was plugged in the whole time (i also did get a new charger because i thought that was the issue) but it didn't charge up to 100% and would still crash when i would try to load up games. I have my GPU drivers updated, but i have no clue on how to update my CPU drivers, but other than that i dont know what could be the cause to the crashing and my laptop not charging

this was the battery i bought: https://www.amazon.com/dp/B07B4842RJ?psc=1&ref=ppx_yo2ov_dt_b_product_details

if it is still a battery issue please recommend a better battery that i could buy

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