Charger problems with Acer Predator Helios 300 PH317-55

safka
safka Member Posts: 1 New User

Ive been having issues with laptop lately while plugged in, PC keeps beeping and blinking while getting frame freezes and distorted sound. eventually with light on PC blinks are same time and PC acts like its not plugged in.

Since laptop works perfectly on battery i think its a issue with the adapter
The wired thing is that my charger is 330W while all the replacement chargers are 230W!

This is a laptop i bought new and now im not sure if the charger it came with from the factory is actually suited for this PC.

Note that PC worked for 2 years before issue started happing

Any advice on what to do next would be appreciated

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,559 Pathfinder

    @safka

    Two indicator lights blinking together means the charger is faulty, and the laptop will eventually stop charging.

    The replacement charger models you can try to search for are PA-1331-99, A20-330P1A, or ADP-330AV.

    The connector size is 5.5mm x 1.7mm.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!