Acer Predator Helios Neo 16 PHN16-71 one usb thunderbolt port not working

NikoZar
NikoZar Member Posts: 2 New User

Hi,

One of the usb thunderbolt 4 works fine, but the other one is not working. I have tried connecting a monitor, speakers and pen drive, and nothing is recognized.

Is there a way to check is the device might work or if its a default unit? Laptop was bought just 1 month ago…

Thank you.

Answers