Aspire 3 A315-23 BIOS freeze,Bootloop on Acer logo.Cannot turn on the unit and BIOS stuck and freeze
Tinkerer
Hey fellas,
So yesterday i was restarting my laptop for the update on my Acer Aspire 3 A315-23, and suddenly it crashes and show me Acer logo on bootloop. I can't turn it on, tried to enter BIOS, and BIOS is also stuck and freeze, i can't move or choose any option on BIOS. What do i do?
I tried changing the date and time to my timezone, it work ONCE, today i try to turn on and it still shows me Acer logo on bootloop. Please help.
[Edited the thread to add model name to the title]
[Edited the thread to add issue detail]
Answers
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Try pressing Alt+F10 as soon as you see the Acer logo, that may get you to the blue Troubleshoot menu with Advanced settings where you can "Reset this PC" without losing your files option. If that fails and booting to BIOS still works, you need a Windows Recovery Flash drive that you can make on another PC with the same Windows version, stick a 20GB flash drive in a USB 2.0 port of the other PC, boot to windows and type "Recovery disk", takes an hour to make it. Boot your laptop with this Recovery drive, if that won't work either you need to bring the laptop to Acer Services to reset the EPROM.
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That last option will cost me money though.. this is so messed up. I catch a glimpse on the top left corner during boot it says BInitialize Library failed 0xc0000bb.
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Try to update the BIOS to 1.21 from here
Or do the BIOS recovery procedure from the video below:
Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
Thank you and have a nice day!0 -
Hii appreciate ur replies on the matter but unfortunately i cant access windows, only BIOS. I will try to do windows recovery first from BIOS. So apparently BIOS will not frozen if i didnt go through the date and time setting in Bios, i have to skip through to Boot tab. Will update if it works..
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Does it let you go to the automatic repair?
Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
Thank you and have a nice day!0 -
not at all. so good news is, problem solved!!
apparently the ssd is the culprit. i swap with other m2 ssd which my laptop is currently using and its actually working again. so from there i know i have to buy another ssd to replace it lol and flash new windows. no need to go to the centre and waste anymore money.
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