Nitro AN515-46 Bluetooth headphones - no sound -tried with 2 headphones but still doesnt work

bełkocik
bełkocik Member Posts: 2 New User
edited January 2024 in Nitro Gaming

Hello I got: Nitro AN515-46 Ryzen 7 6800h rtx 3060

https://www.acer.com/pl-pl/support/product-support/AN515-46/downloads?suggest=AN515-46;1

When I connect my bluetooth headphones - there is no sound. I tried with 2 different bluetooth headphones and still doesn't work on both..

I tried reinstalling it from device manager and installing it manually from Acer website with drivers but it hasn't helped.

In addition, I uninstalled the bluetooth driver completely and let Windows to install it automatically and it installed the newest mediatek version (1.930.0.287) and it doesn't work too…

Bluetooth turned off:

Bluetooth turned on:

[Edited the thread to add issue detail]

Answers

  • bełkocik
    bełkocik Member Posts: 2 New User

    I tried to pair my headphones again, while Music was playing on my headphoines that was plugged with 3.5mm jack, and when It got paired and it automatically changed to my bluetooth headphones and there was a sound for a 1 or 2 seconds and then switch to my headphones (plugged with 3.5mm jack).

    I notice that it swicced multiple times between my bluetooth headphones and the plugged ones and then stayed on the plugged.

    In addition, I got this error on youtube when I want to play a music on YouTube when I have bluetooth headphones selected on my audio settings

    ENG: "RENDER AUDIO ERROR: RESTART COMPUTER"

    and on Twitch.tv i got Error #1000