Hi,
I need your help. So I have bought the Spin 5 2022 model and have it for 7 months now. However, there have been two consistent issues with the laptop.
- The most annoying is that sometimes (1 out of 10 times) when I plug in the charger, the laptop automatically turns itself off. The charger light on the side is slightly orange. It's not before I actually plug it out and then there is a constant orange light indicating that the laptop is charging and working normally again. Is there a way to fix this? I can bring the laptop back to the electronic store, but it will be almost impossible to explain this since the issue will not persist.
- The manifactuer, aka. Acer has decided it would be smart when you start your laptop or turn it on from hibernation that your keyboard lightning is constantly on (keyboard lightning timeout; OFF) or the lightning is on with timeout when you don't type anything (keyboard lightning timeout; ON). But I want to have it off all the time. Because of that I have to click on F11 each time I start the laptop or turn it on from hibernation. I have complained to Acer about this, but apparently, they have not fixed it. I know from other posts that I am not the only one and this does not only apply to the Spin-models. Is there a hack or software to have the lightning always off?
Thank you in advance. :)