Tried reseting Acer aspire 5 but pops up resetting failed and updates failure

Komalcheema11
Komalcheema11 Member Posts: 1 New User
edited January 1 in Aspire Laptops

I’ve tried reseting my Acer aspire 5 but it pops up resetting failed due to some reason. Also, I can’t do updates, it shows error while downloading the updates. May I know what’s going on with my laptop or whom do I reach to get it fixed. Thanks!!

[Edited the thread to add model name to the title]
[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 12,964 Trailblazer

    What full model Aspire 5, are you on Windows10? Run the Update Troubleshooter and after checking for updates again refresh your system image and then repair the system files. Make sure your internet is working and open the Command Prompt as administrator, paste this: Dism.exe /online /cleanup-image /restorehealth and press Enter, After successfully completed paste this in the same command prompt window: SFC /scannow that should end with "…did not find any integrity violations". Check for Updates again.