SF316-51-740H Windows 11 clean install?micro SD cards and intermittent issues with wireless mouse

sugmullun

I can't seem to get a "clean" yes or no anywhere to the question of a clean install of Windows 11 though my 316 came with Win10. My first attempt to upgrade to Win11,shortly after receiving it, resulted in a failure and an "automatic?" reinstall of Win10 by Acer after several power cycling attempts. A later upgrade attempt succeeded but the 316 has always had some non-critical issue or another with a new one popping up very now and then.

Latest annoyances are failing, randomly, to see micro SD cards and intermittent issues with wireless mouse and keyboard,

I' like to try a clean install of Win11 but as I said every attempt to find out if I can always resulted in some kind of ambiguous statement or another in the resulting response or article returned.

[Edited the thread to add issue detail]

billsey

You should have no issues at all installing Windows 11, either as an upgrade or as a fresh install. If you do a clean install you will no longer have any of the Acer preloaded apps or trials, but the two biggest apps, Acer Care Center and Acer Quick Access are available from Acer on their support site for Windows11 and your SF316-51. I think there's a chance though that it won't fix your problems. The symptoms all point to issues with USB ports. The SD card reader sits behind an internal USB port and wireless mouse and keyboard sit on external USB ports. What you might try before going the clean install route is to delete the USB hubs and controllers then reboot to allow Windows to reinstall those drivers. If they are just corrupted that might clean things up.