keyboard issue, since I purchased Aspire Lite laptop every day keyboard is typing '4' automatically

vijayravi
vijayravi Member Posts: 1 New User
edited December 2023 in Aspire Laptops

Hi, it's been two months since I purchased an Aspire Lite laptop. Now, every day my keyboard is typing '4' automatically (ex: 4444444444444444). What should I do?

[Edited the thread to add issue detail]

Answers

  • KJN9000000
    KJN9000000 Member Posts: 398 Seasoned Practitioner WiFi Icon

    You can reach Acer Support in the USA at the following number: 1 (866) 695-2237. They are available 24/72. Please have your product’s serial number or SNID ready when you call. If you prefer, you can also text them for support at 1-877-220-2321, available from 5AM to 2AM CST. Please note that these numbers are subject to change, so it’s always a good idea to check the official Acer website for the most current contact information. File a warranty claim.

  • Axxo
    Axxo Member, Ally Posts: 701

    Press Win+I Keys to open Settings.
    • Go to Update and Security>Troubleshoot menu.
    • Look for Keyboard trouble-shooter. Run it and see if it finds issues.
    • When done, restart to see if the problem is resolved.

  • Puraw
    Puraw ACE, Member Posts: 12,883 Trailblazer

    Sounds like the key number 4 is stuck, try to clean it under the cap with a split toothpick or very thin plastic strip but don't push the cap up too much as it will pop off. A soft brush and blowing dust possibly accumulated under the key may help. If you spilled some liquid on your keyboard in the past, could cause this. Try tapping the key lightly while the laptop is turned off and cleaning the cap with a split toothpick or plastic strip is the best method.

  • ussedyert
    ussedyert Member Posts: 2 New User

    Hi,
    I also faced this issue then i contacted to the near my branch. they fixed the issues if still you have issue then you can contact to the given numbers. Your problem will be fixed.

    Thanks