I own an Acer Aspire 7 equipped with a Core i5-12450H processor and an RTX 2050 graphics card, accompanied by 8GB of RAM. I encountered an issue while attempting to run Fortnite; despite enabling DirectX 11 and uncapping my FPS, the frame rate remained stuck at 60. Even after activating performance mode, I couldn't surpass 60 FPS. After trying various solutions, I managed to address the issue. However, when utilizing stretched resolution, my FPS in Fortnite is limited to 100 instead of the expected 240 for an RTX 2050. This performance discrepancy extends to other games. I recently acquired the laptop three days ago and am unsure if it can be sent to Acer for resolution. Given that, in performance mode without stretched resolution at 1080p, I should be achieving 200 to 240 FPS, the current 100 FPS with spikes down to 70 and 60 is concerning. I urgently seek assistance and clarification on whether the laptop can be sent to Acer for issue resolution. Your help is greatly appreciated.
The setting i used for the uncapping :
[Edited the thread to add issue detail]