shift keys and 's' key dont work after laptop restart acer nitro 5

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OompaLoompa
OompaLoompa Member Posts: 1 New User
edited December 2023 in Nitro Gaming

i had issues with my acer nitro 5 shutting down randomly. now it seems to be fixed after i reinstalled ram sticks, but now both shift and the 's' keys stopped working completely. mechanical faults of these keys can be ruled out, as they were working just fine before and the laptop is only 2 years old. the keyboard viewer in windows 10 claims that the keyboard is connected and works flawlessly. tried restarting the laptop again, but that didnt fix the issue.

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