Getting no signed device drivers found when trying to reinastall windows 11 onto my A515-56-74PH

Augustus94
Augustus94 Member Posts: 4 New User
edited December 2023 in Aspire Laptops

I recently downloaded windows server 2022 free trial on my laptop. Instead of using virtual box to run server I accidentally did it on my actual user profile. Now I cannot exit server and go back to my user profile. I downloaded windows 11 on to my bootable usb. But once I start the process, I’m being told there is no signed drivers to be found to place the fresh install. Can someone please help so I can get back control of my laptop?

My laptop is an acer A515-56-74PH. It’s got an intel i7 processor. Not sure what the next step is for this install to go through. All help is much appreciated. I will post pics of the error down below

[Edited the thread to add model name to the title]

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,248 Pathfinder

    @Augustus94

    https://www.acer.com/us-en/support/product-support/Aspire%20A515-56/downloads

    Download the IRST driver for the site above. Extract the file and put it in the bootable USB. When the installation ask for the driver, locate the driver inside the folder that you have just copied.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Augustus94
    Augustus94 Member Posts: 4 New User

    @AnhEZ28 hey thanks for the reply, question though, which irst driver do i download? there are some options available. Thanks for the help

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,248 Pathfinder

    @Augustus94

    The version 18.6.1.1016 which is the latest one.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Augustus94
    Augustus94 Member Posts: 4 New User

    thank you very much @AnhEZ28 . Appreciate the help, I do have one last obstacle. I was able to get windows ready but ever since I downloaded server 2022, I have lost my internal mouse and haven’t gotten it back. Is there a specific driver that I also have to download in order for the mouse to appear again? Thanks again and happy new year

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,248 Pathfinder

    @Augustus94

    Can you try the touchpad driver that is on the website? Choose Windows 10 operating system so that you can find the touchpad driver.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!