Graphics card not detected in Acer Aspire 7 A715-75G. In device manager its shown in hidden devices

KK23
KK23 Member Posts: 3 New User
edited December 2023 in Aspire Laptops

My Nvidia GTX 1650 graphics card not being detected by the system. In the device manager the graphics card is shown in hidden devices.

Also showing problem with Intel R PCIe controller (x16) 1901, tried right clicking on it and updating drivers, but it's saying the best drivers are already installed when tried updating automatically and showing Code 10 error when tried manually updating from already existing driver file.

What would be the solution, ask if sny other details required?

Windows 11 64 bit

[Edited the thread to add issue detail]

Answers

  • billsey
    billsey ACE Posts: 33,997 Trailblazer

    The issue is with the PCIe driver, the GPU will not show up until that is fixed. First step is to simply uninstall that driver, reboot and let the system reinstall it. If it's still bad uninstall it again, but check the box to remove the file. When you reboot the next time it should download a new driver package and install that. If that doesn't work, download the chipset drivers from Acer for your system, fully delete the driver but don't reboot and install the downloaded drivers. If none of those work you are more likely looking at an actual hardware issue… :(

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