acer nitro 5 DRIVER_IRQL_NOT_LESS_OR_EQUAL blue screen that has this stop code

sherwoodj

for some reason when i play games on my acer gaming nitro 5 intel core i5 geforce gtx out of no where i get a lag and then a blue screen that has this stop code DRIVER_IRQL_NOT_LESS_OR_EQUAL and when my computer starts back up im able to relaunch my game and play for a little bit but then it happens again i have looked up way to resolve this issue my self and have been told to run a couple codes in my cmd witch found a couple corrupt files and it fixed them then it happen again so i went back looking for a way witch told me to return to a previous update point to when it wasnt happening i did that it still didnt work i reset my pc and all nothing is fixing this issue i really like my pc i have had it for 3 years now i wouldnt wanna own any other pc besides this kind from acer does anyone have any ideas how to fix this issue its getting to the point to where i will be bringing it to geek squad see if they can figure it out or just result to getting a new pc and or tower

[Edited the thread to add model name to the title and add issue detail]

Puraw

https://community.acer.com/en/discussion/697499/driver-irql-not-less-or-equal

IMO, there is a rogue display driver causing these crashes, checking Critical error logs in Event viewer should give you an idea if this is a graphics, network driver or incompatible 3rd-party software issue. Also check Reliability History Problem reports what the Kernel power status was during these crashes. You can run MSconfig.exe to disable all non-Windows services and see if that helps but if this only happens during gaming it is probably GPU driver related. Try to uninstall the display drivers with DDU in safe mode and reboot, make sure internet is working, and Windows will reinstall new drivers: https://www.intel.com/content/www/us/en/support/articles/000091878/graphics.html

billsey

Can you take a picture of the BSOD itself? A lot of the time there is info int he small print that helps pin it down to a specific driver. It would potentially help to know which Nitro 5 model you have and which OS version you are running. Your full model number is usually on the same sticker as your serial number, it should look something like AN5xx-xxx-xxxx. They have made a lot of different Nitros over the years…