Acer Nitro 5 AN515-46 gaming laptop restarting for no apparent reason -- any fix?

DKingsley
DKingsley Member Posts: 1 New User

Hello all,

I have an Acer Nitro 5 AN515-46 gaming laptop and have been using it since April of this year. However, it's recently developed an annoying problem where the system will sometimes restart completely for no discernible reason or input. This used to happen quite infrequently but has been more common recently, making it very difficult It sometimes shows a troubleshooting/system repair screen but this does not seem to be able to actually repair the issue.

Oddly, this does not usually happen if I am playing 3D games. As a result I've taken to running such games in the background to prevent my computer from restarting. Someone I know suggested that it might be a fault with the integrated graphics or the system that switches between them, but I tried using the MUX switch to only use dedicated graphics and the problem still persists.

Any recommendations on what to do to solve this issue?

Answers