Brand new Acer Nitro 5 not charging and has blue and orange light flashing.. Why?

crissylynnj
crissylynnj Member Posts: 1 New User
edited December 2023 in Nitro Gaming

I am beyond livid. My 11 year-old son wanted one thing for Christmas.. a gaming computer. He was so excited until it wouldn't charge and we have tried everything imaginable that we have found online to try and fix it. I am an apple only person usually and I have never had issues with any computers I have ever gotten from them… if only their computers were good for gaming we would have never purchased this one. I have a child crying about his brand new computer being broken on Christmas morning and after three hours or troubleshooting and research nothing is fixing this. You say your service support centre is 24/7 that is not the case. Way to ruin a child's Christmas…. hoping I might get some sort of help here but not very hopeful. I will be calling to talk to somebody once the call centre opens.

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