Why does my E5 Aspire shut down as soon as the lid is opened?Used HDMI cable to separate the monitor

Chris12
Chris12 Member Posts: 2 New User
edited December 2023 in Aspire Laptops

Crazy problem. I use my laptop with a HDMI cable to a separate monitor. If I open the laptop lid the unit immediately shuts down. The screen goes blank, the fan stops running and there is only one blue indicator light lit. The only way to power it up again is to hold the power button down until the unit shuts down completely, and then close the lid, open it a few inches, hit the power button and immediately fully close the lid. As long as the lid is closed it operates fine. I've replaced the battery, checked power cord voltage and updated the bios. Any help??

[Edited the thread to add issue detail]

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