Nitro 5 AN515-55-53E5 will not turn on - power light turns on, then off.turns blue when plugged in

ka_starmancer
ka_starmancer Member Posts: 1 New User
edited December 2023 in Nitro Gaming

Device full model is an Acer Nitro 5 AN515-55-53E5. The device is charging OK and the charging light turns blue when plugged in to charge, but when trying to turn the device on the power indicator turns blue for a few seconds and then turns off. When turning the device on the device has no activity - keyboard backlight does not turn on, fans don't turn on, device doesn't make any noise etc. Device was working fine the day before. I've tried plugging the device into an external monitor to see if there is any activity but there is none.

Is there anything I can try troubleshooting to resolve this issue?

[Edited the thread to add issue detail]

Answers

  • StevenGen
    StevenGen ACE Posts: 13,946 Trailblazer
    edited December 2023

    The symptoms of a laptop not turning on are two fold, one is because your main booting chips like CE or bios or even the chipset chips are frozen and need resetting, so do a Hard Reset by taking the main battery out, disconnect the bios battery and short its +&- mainboard pins to reset the CMOS, then take the ram out, leave the laptop like that for 15 min and reconnect all components as your laptop should fully boot 100% after doing all this.

    If the laptop still does not boot then you have problems with burned out circuitries within the main power phase of your laptop, like capacitors or resistors and at worse burned out mosat(s) that have allowed too much current into your gpu or cpu or even chipset which has burned these chips out and if you are that unlucky you will need a new mainboard as these chips can't be replaced or fixed. So, if the Hard Reset doesn't work then take your laptop to Acer Tech Support or an experienced technician in your area so that he can properly analyze yuour laptops faults. Good luck and hope this helps you out.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍