No 2160p HDR 60hz. A315-24P-R7VH can't find a version number. Do I need Windows 11 full?

JMK9753

Hello.

There's no HDR at all, it's not supported. It has HDMI 2.1. It has, hopefully, DP 1.4a thru USB-C. I can't find a version number. Do I need Windows 11 full? Is it because of the integrated graphics? Is there something I need to DL? Can the GPU be fixed with a driver update? Why would you include these ports if they aren't going to work? Any help would be appreciated.

P.S. There are no driver updates for the 7320U, that I could find.

Thanks

[Edited the thread to add issue detail]

Puraw

https://community.acer.com/en/discussion/697250/no-2160p-hdr-60hz-a315-24p-r7vh-cant-find-a-version-number-do-i-need-windows-11-full

The maximum measured brightness of your screen is 258 nits (cd/m2) in the middle of the screen and 242 nits (cd/m2) average across the surface with a maximum deviation of 11%. There is no way you can playback HDR, you need at least 450 nits.

The AMD Radeon 610M with 10 Bit Per Pixel format in graphics settings no longer supports HDR so an external Monitor connected to your HDMI 2.1 port also won't work.

JMK9753

Thanks for the reply, Puraw. I really thought a tech from ACER would reply. I don't understand why ACER would supply superior ports, like DP thru USB-C, when they won't work properly. I can get 2160p at 60hz. The fact that the 610M did support HDR at one time leads me to believe it can be fixed with an update. That's ridiculous.

Puraw

https://community.acer.com/en/discussion/comment/1249075#Comment_1249075

If you visit the AMD community (which I recommend you do) you will find that the latest 610M drivers no longer support HDR. Nothing to do with Acer.