nitro 5 Windows 11 Pro installed and Windows 11 Home product key embedded, can I get the right key?

j3gorman
j3gorman Member Posts: 1 New User
edited December 2023 in Windows 11

I recently purchased a Nitro 5 laptop from Amazon. It shipped with windows 11 Pro installed and Windows 11 Home product key embedded, so I wasn't able to activate Windows. Is it within the realm of possibility that I would be able to get Acer Customer Support to provide me with a Windows 11 Pro product key to go with the installed operating system?

Answers

  • OHello! Can you prove that your computer came with Windows 11 Professional? Have you already contacted technical support?

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  • billsey
    billsey ACE Posts: 31,700 Trailblazer

    I don't believe I have seen any Nitro SKUs that come with Windows Pro from the factory… They are all Windows Home.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.