How can I reactivate MS Office 10 after refreshing my Acer e1-571

evelynblue
evelynblue Member Posts: 1 New User

My laptop is about 9 weeks old. I had to refresh C: and now cannot re-activate ms office 10.  This came preinstalled with a one user activation key.  I have tried various solutions on the ms site but it won't work as a user is already registered.

My unhelpful seller has offered me a new key for £24.99 which I think is very unfair since I am the one user and this is the one laptop!

Does anyone have any ideas?  Please.....

Thank you

Evelyn

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