this question is about care enter critical updates failing

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Wishful
Wishful Member Posts: 1 New User

what can I do

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  • Puraw
    Puraw ACE, Member Posts: 8,867 Trailblazer
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    I recommend uninstalling Acer Care Center completely in Windows Add Programs and apps, after that delete the service in the registry otherwise it is still running at the background: Open Regedit.exe and paste this hive after Computer \HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ check the services listed (see picture) and if you see AccSVC or AcerCareSVC on the left screen only delete that key (touch nothing else).

    After that check in Task Scheduler-Library if you see ACC or AcerCare updaters, delete those tasks too.