Acer Predator Helios Neo 16 keeps turning off USB-C ports.adjusted the power management settings

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kesslerjx
kesslerjx Member Posts: 1 New User
edited December 2023 in Predator Laptops

I've adjusted the power management settings and turned off the "Allow computer to turn off this device to save power" option in Device Manager, but it still does it. Every time I step away from the computer, when I come back the screen is off and whatever I have plugged in isn't charging anymore. The power management settings were adjusted for both On Power and On Battery. Any ideas on what I can do?

[Edited the thread to add issue detail]

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