My nitro 5 is no longer charging when plugged in.

Raphaël_Math

hi,

My laptop is not charging even when it is plugged in. The charge was getting low so I plugged it, but the light showing that it is powered didn't light up.
I made sure everything was well connected and nothing happened. I also went and bought a new charger and it worked for about 4 hours before the same thing happened.
Is it a common problem?

a_happy_laptop_user

If your Acer Nitro 5 is no longer charging even when plugged in, it could be due to various reasons. Here are some steps you can take to troubleshoot the issue:

1. Check the Power Outlet and Cable:
   • Ensure that the power outlet is functioning by plugging in another device.
   • Make sure the power cable is securely connected to both the power outlet and the laptop.
2. Inspect the Charger:
   • Examine the charger for any visible damage, frayed wires, or bent pins.
   • Try using a different charger that is known to be working and compatible with your laptop.
3. Reset the Battery:
   • Shut down your laptop.
   • Unplug the power cable.
   • Remove the laptop battery (if it's removable).
   • Hold down the power button for about 15-20 seconds.
   • Reconnect the battery and power cable, then try turning on your laptop.
4. Update Battery Drivers:
   • Go to "Device Manager" on your laptop.
   • Find the "Batteries" section and expand it.
   • Right-click on each item under "Batteries" and select "Update driver."
5. BIOS Update:
   • Check Acer's official website for any BIOS updates for your Acer Nitro 5 model.
   • If there's an update, follow the instructions provided to update the BIOS.
6. Check for Physical Damage:
   • Inspect the charging port on your laptop for any physical damage or debris.
   • If possible, try charging your laptop with another cable to eliminate the possibility of a faulty charging port.
7. Perform a Power Reset:
   • Shut down your laptop.
   • Disconnect the power cable.
   • Remove the laptop battery (if removable).
   • Hold down the power button for 15-20 seconds.
   • Reconnect the battery and power cable, then try turning on your laptop.
8. Contact Acer Support:
   • If none of the above steps resolves the issue, it's advisable to contact Acer's customer support or take your laptop to an authorized service center for further assistance.

Puraw

https://community.acer.com/en/discussion/696599/my-nitro-5-is-no-longer-charging-when-plugged-in

Replace the battery if it is more than 3 years old and the capacity (in Windows Battery Report) is showing diminishing capacity over the last 3 days. Also use a 180W adapter instead of 135W.