Why does my laptop keep shutting down?

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TeknoClan
TeknoClan Member Posts: 51 Troubleshooter

This has been a while and for no reason whatsoever it keeps shutting down. Though usually a quick dusting of the fans fixes it along with holding down the power button for 30 sec to a minute. So does anyone know why this is happening?

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  • Puraw
    Puraw ACE, Member Posts: 8,921 Trailblazer
    edited December 2023
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    Probably overheating, holding down the power button when Windows is running for 30 sec. will result in a system abort (not recommended) and can corrupt files. Refresh your system image and repair the system with these 2 commands in the command prompt opened as administrator, make sure internet is working: Dism.exe /online /cleanup-image /restorehealth and press Enter. This should complete successfully, then paste this in the same command window: SFC /scannow and press Enter, this must end with "…did not find any integrity violations" rerun SFC till you see this. If still shutdown issues bring the laptop to Acer Services in your country. 😉