My ACER AMD RYZEN 5 2500U PC keeps showing the ACER logo when I switch it on.

baguettee67
baguettee67 Member Posts: 7 New User
edited December 2023 in Nitro Gaming

Hello,
My ACER AMD RYZEN 5 2500U PC keeps showing the ACER logo when I switch it on.
This is why I am asking you how to fix it.
Thank you

[Edited the thread to add issue detail]

Answers

  • Which model is it? And If your laptop is under warranty then send it to Acer Tech Support, don't open the laptop! If its not, then do a Hard Reset by taking the main battery out, then the disconnect the bios battery and shorts its +&- pins with small flat metal screwdriver, then take the ram out, leave the laptop like that for 1 hour so that the laptops Super IO, Chipset and bios chip resets then after 1 hour reconnect all components and reboot the laptop, see if that resets the laptop and makes it boot. If this doesn't work then you have a Super IO, Chipset or bios are faulty and need an experienced technician to diagnose and fix, if your laptops chipset chip is faulty then this chip is the most critical chip to replace, so be aware of that. Good luck and hope this helps you put.

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