Nitro 5 AN515-57 Unable to Connect Bluetooth Speaker

westdr1
westdr1 Member Posts: 4 New User
edited December 2023 in Nitro Gaming

I have the Nitro 5 AN515-57 and trying to connect a Bluetooth speaker. The speaker connects with the laptop. However, when trying to connect to Win 11 Multi Media panel the speaker disconnects and shuts down.Error message "not migrated from previous OS installation due to partial or ambiguous device match".

Is there a special driver required? I have tried re-installing the drivers showing on Acer for this laptop.

[Edited the thread to add issue detail]