How to fix predator helios neo 16 wifi randomly dropping its wifi connection?

Khenn Member Posts: 1 New User

Hello everyone, so i have predator neo 16 laptop, it randomly drops the connection of the specific wifi I'm connected to, the duration of disconnections are random. Its like the wifi im connected to disappear randomly then return, I turn on and off the wifi for it to reappear but sometimes it does not reappear after so many tries, the wifi drivers are up to date. My wifi is killer wifi 6 ax 1650i, can someone help me, thank you!


  • AlyKhan
    AlyKhan Member Posts: 6


    Your Predator Neo 16 is experiencing random Wi-Fi drops, possibly due to an issue with the Killer Wi-Fi 6 AX 1650i driver.

    Try the following:

    1. Update the Wi-Fi driver to the latest version.
    2. Disable and re-enable the Wi-Fi adapter.
    3. Change the Wi-Fi band to 2.4 GHz or 5 GHz.
    4. Reset the network adapter settings.