importing photos from Samsung Ultra 21 then the message "Device is unreachable" pops up.

Rahrah0526 Member Posts: 1 Newbie
edited December 2023 in Android

I have been trying to import photos from my Samsung Galaxy Ultra21 for hours. I have tried different USB cords. I have checked all my settings. I have updated both devices. I can see the photos loading and then the message "Device is unreachable" pops up. Please help this old lady.

Thank you!

[Edited the thread to add issue detail]


  • billsey
    billsey ACE Posts: 31,153 Trailblazer

    What Acer product do you have? What OS is running on it? What USB types are on each end? We really need to know more info before we can hazard a guess…

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.