Acer Nitro 5 AN517-41 R0GA There is seemingly no way to contact Acer about this issue either.

EW96

What good are these laptops if they [content removed] out after 14 months? I bought my laptop in mid September of 2023 and the motherboard is fried. I took very good care of it and I game for an hour a week. There is seemingly no way to contact Acer about this issue either. I have have either wastedd 2084 CAD plus the repair diagnostic and have to buy another laptop,or I have to buy a new motherboard and carry on using this one.

Either way I am very disappointed and will never buy another Acer product.

Does anyone know the part number for these motherboards or know of any compatible ones?

[Edited the thread to add issue detail and to hide sensitive content]

StevenGen

https://community.acer.com/en/discussion/696220/acer-nitro-5-an517-41-r0ga

Sorry to hear that you had this problem, as this is very very unfortunate, but mainboard don't just burn out for no reason(s), you must have done something that contributed to something bricking your mainboard, have you tried to repair the board with a technician in your area? .

Note: these new Nitro and Predator boards are very overpriced and NOT worth replacing, especially when your Nitro 5 AN517-41-R0GA Gaming Notebook is a $1,899.99 retail laptop and its been reduced at the Acer shop to $1,299.99 today.

Anyway, this is a very unfortunate thing and unfortunately a replacement Nitro 5 AN517-41 mainboard is not available, as the AN515-41 board is NOT even listed in its service guide as the only board that is listed, is the AN515-45 board, which will fit, but it won't have the same specs as your Nitro model comes the Ryzen 7 5800H - GeForce RTX™ 3060 6GB gpu and a similar board Acer part # board: NB.QBR11.002 is retailing at www.sourceitstore.com for $2,899.94

The Acer part # board: NB.QBR11.002 board has the same Ryzen 7 - R75800H cpu but a different and upgraded RTX3070 8GB gpu which will fit your laptops case, so those are the costs that you are up for if you do the swap over yourself of all the components of your faulty board to this new fit your laptop. If it was me, I would never buy a Ryzen cpu board as they don't work as well as an Intel board, always buy an Intel cpu board with an NVidia gpu and you will not go wrong. Good luck and hope this has helped you out, as I do feel how unfortunate and annoying this must be.

If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

EW96

“but mainboard don't just burn out for no reason(s), you must have done something that contributed to something bricking your mainboard, have you tried to repair the board with a technician in your area?”

Well that’s unfortunately just not true. Things that are not supposed to break, break all the time. It’s the unfortunate reality of many forms of technology. Upon further research, apparently this is happening to people all over the world.

And yes, I have taken it to a great repair shop here and they are very familiar with this problem. They have nine Nitro 5s in their shop at the moment, all with fried motherboards, three of which have came in the past 48 hours. One of them being mine.

He told me that this is a shockingly common problem and in his opinion that Acer must be aware of it, given the prevalence of the problem.

I did nothing to this computer that may have caused this.
I use it for school, work and play Portal 2 a couple hours a week on it. It doesn’t get overworked, overheated or abused in anyway. It has never gone above 71 degrees, even while gaming. And I have made zero modifications to it.

It was simply poorly made.

Nonetheless, I am grateful for your response. I appreciate your thoroughness.

Now, if you’ll excuse me, I am going to go take the first of many poops in the box that I intend to send to Acer’s head office.