Acer Aspire SW5-012. When booting windows 8.1 or 10 from a bootable USB flash drive, an error occurs

Feron129

Hello. I decided to fix an old laptop, downloaded win 8.1 from the official Microsoft website. WWhen installed in boothen loading, the following error appears:

When you click on ok:

When installed in boot

and

everything is reset. Perhaps because of this, the installation does not occur. Downloaded Acer erecovery management - also does not open

What is the problem? HELP ME complain!!!

Puraw

https://community.acer.com/en/discussion/695539/acer-aspire-sw5-012-when-booting-windows-8-1-or-10-from-a-bootable-usb-flash-drive-an-error-occurs

Windows8 is no longer supported by Microsoft, Latest Acer BIOS version for your laptop 1.20, 2016/03/23, is for Windows10 and that is what you should install. https://www.tenforums.com/tutorials/1950-clean-install-windows-10-a.html

billsey

Likely the eMMC drive has failed though, so any attempt to load an OS will fail during it's first write attempt, even if you get past the EFI load that seems to be failing there.

Feron129

https://community.acer.com/en/discussion/comment/1243856#Comment_1243856

And what should be done in this case?

Feron129

https://community.acer.com/en/discussion/comment/1243661#Comment_1243661

The installation has finally progressed. But disk deletion doesn't work here:

When selecting the 3rd drive, an error occurs:

Windows failed to format the partition on disk 0. An error occurred while preparing the selected disk partition for installation. Error code: 0x80070057

billsey

You have an existing partition on disk 2, the full size of the disk, formatted and named 'Data'. In order to install Windows there instead of on the eMMC drive you need to delete that partition and tell the Windows installer to install to the unallocated space on the drive. The installer will then create all needed partition on the drive.

Feron129

https://community.acer.com/en/discussion/comment/1244738#Comment_1244738

Deleted and formatted disk 2. The next button is not available.

When deleting disk 0, the following results appear

Mistake: failed to format disk partition 0

billsey

That sounds like the disk isn't working. Is it internal or mounted in the dock?

Feron129

https://community.acer.com/en/discussion/comment/1245375#Comment_1245375

internal. He is in the "monitor"

billsey

From what I see in the service guide, the SW5-012 models all had a 16, 32 or 64GB eMMC drive on the motherboard, and optionally a HDD in the keyboard dock. Microsoft considers the HDD in the dock a removable drive, similar to a USB drive, which means it can be setup as bootable, but not as the default boot device. What happens if you boot from Windows and try to clone the internal drive to the 500GB that's in the dock?

Feron129

https://community.acer.com/en/discussion/comment/1245559#Comment_1245559

That is, do I need to connect acer to a laptop running Windows, copy the disk to 500 and install windows there from a work laptop?

billsey

The SW5-012 models have an eMMC drive on the motherboard in the tablet half of the system, and optionally a 500GB HDD inside the keyboard dock unit. Yours looks like it has a 32GB eMMC drive and the optional HDD. Since you can disconnect the keyboard dock from the tablet portion, Microsoft will not let you install Windows on the 500GB drive, because if you then disconnect the dock there would be no OS to run. What was the original problem you have seen that leads to to trying to install the OS on that big drive? It is very possible that the eMMC drive itself has failed, they have a shorter life than typical for SSDs, but are much cheaper. The problem is that they are soldered to the motherboard, so not really worth fixing.