Nvidia Error causing BSOD, Acer Swift X, SFX14-71G-521Z I am unable to utilize the graphics card

Antony362
Antony362 Member Posts: 2 New User
edited November 2023 in Swift and Spin Series

I am unable to utilize the graphics card on my machine. After 10-20 minutes of use it will blue screen with the following error: VIDEO_DXGKRNL_FATAL_ERROR

When I check event logs I see the following error:

'The description for Event ID 14 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

\Device\Video5
CMDre 00000001 00003ffc ffffffff 00000007 00ffffff

The message resource is present but the message was not found in the message table'

I've tried resetting Windows, reinstalling graphics drivers and changing power settings

[Edited the thread to add issue detail]

Answers