Predator Helios Neo 16 stuck logo boot and won't enter windows

fandidas
fandidas Member Posts: 2 New User
edited November 2023 in Predator Laptops

I just replaced the predator boot logo in predator sense with a cat image size of 480x480 gif but when I click apply and restart the boot logo is stuck and won't enter windows please give me solution😢

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,150 Trailblazer

    I suggest booting to BIOS with F2 and reset to factory defaults with the F9 key (in BIOS), save settings on exit. If that did not clear it, press Alt+F10 as soon as the logo appears and in WindowsRE OS blue Troubleshoot menu click on Reset this PC without losing my files.

  • MadihaYaqub
    MadihaYaqub Member Posts: 3 New User

    If your Predator Helios Neo 16 is stuck on the boot logo after changing it in Predator Sense, try accessing the BIOS/UEFI to revert to default settings or reset the boot logo. Attempt to boot into Safe Mode, where you can troubleshoot and potentially revert changes. If possible, perform a system restore to a point before modifying the boot logo. If these steps fail, consider booting from a Windows installation USB/DVD for repair options or contact Acer support for model-specific guidance. Modifying system files can lead to issues, so always ensure you have a backup or a way to revert changes.

  • Midhun2341
    Midhun2341 Member Posts: 2 New User

    My acer predator is stuck in boot logo. How can i reset my settings.

  • Midhun2341
    Midhun2341 Member Posts: 2 New User

    Any one solved this issue?

  • Lowson
    Lowson Member Posts: 2 New User

    I got the same problem lol here how I fix it Hold power button for 5 second til it turn off after turning off Hold Fn Key, Tab Key and F2 then power it on you’ll access the Bios then Look for System boot effect then turn it off.

  • Lowson
    Lowson Member Posts: 2 New User

    look for System boot effect in Advance Setting* then turn it off.

  • Axxo
    Axxo Member, Ally Posts: 925

    Locate the Predator Sense application and uninstall it. Then, move the SSD back to your Predator Helios Neo 16 laptop. Try booting and wait for about 30 seconds because your laptop will enter power adjustments. If your laptop suddenly restarts during the initial boot, just wait. Hope this helps.

  • Diya1811
    Diya1811 Member Posts: 197 Mr. Fixit WiFi Icon

    If your Acer Predator Helios Neo 16 is stuck on the boot logo and won't enter Windows, you can try accessing the BIOS/UEFI by pressing F2 during startup. Once you're in, reset the settings to factory defaults using the F9 key and save the changes before exiting. If you're unable to access BIOS/UEFI, try booting into Safe Mode to troubleshoot and potentially revert any changes. If Safe Mode isn't an option, consider performing a system restore to a point before the issue occurred.

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