My acer predator keeps tuning off what can I do to solve this issue

Ab_kst
Ab_kst Member Posts: 1 New User
edited November 2023 in Predator Laptops

hello guys I have the 2022 acer predator and before it wasn’t working at all I got the battery out and tried a lot of things, now it turns on but keeps turning off unless I open the bios, after I open the bios and close it it keeps turning on normally but immediately turns off after I enter my password, what can I do to solve this issue

[Edited the thread to add issue detail]

Answers

  • JackE
    JackE ACE Posts: 45,177 Trailblazer

    Try to see if it starts in Windows Safe Mode. Instead of entering your password, press and hold the SHIFT key. While still holding the SHIFT key, click mouse on the re-start button.

    A recovery menu should appear after restarting. Choose the advanced troubleshooting menu option. Click on startup settings. Click restart to Safe Mode option.

    Jack E/NJ

  • Puraw
    Puraw ACE, Member Posts: 14,476 Trailblazer

    Bring it back to the retailer, you have 2 years warranty on that laptop, if they give you a hard time about opening the laptop inform them you were unable to turn it on from day one and had to check if there was even a battery inside. 😉