Loosing Wi-Fi/Internet connection when connecting the portable external screen ASPIRE A515-55

CurlyJu
CurlyJu Member Posts: 1 New User
edited November 2023 in Aspire Laptops

I have an Acer ASPIRE A515-55 on Windows 10.

I lose my Wi-Fi connection as soon as I connect the external portable screen to the USB-C. The WI-FI is trying to connect constantly and if it connects it says there isn't any internet on the connected WIFI. When I disconnect my external monitor, my Wi-Fi connection is fine.

Can anyone tell me what I need to do to be able to once again use my monitor AND have a Wi-Fi connection?  Thank you!

[Edited the thread to add model name to the title]

Answers

  • Hello! Does the same problem occur when updating the bios, drivers and windows?

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