Acer Aspire XC-830 D17W6 mouse problems Updated all the drivers I could find on the website

bbylls
bbylls Member Posts: 1 New User
edited November 2023 in Aspire and Veriton Desktops

I bought the Acer desktop back in July.

Lately after a few hours of work, the mouse pointer starts acting irradicably.

Move the mouse a little and the pointer doesn't move, then all of a sudden it jumps to somewhere.

Too hard to control to get to where I need it to be.

Updated all the drivers I could find on the website, but problem not fixed.

Please help. TY

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 16,393 Trailblazer
    https://community.acer.com/en/discussion/694842/acer-aspire-xc-830-d17w6-mouse-problems

    Try "Disable Adaptive Sync Settings", tip #5 in this link: https://www.drivereasy.com/knowledge/solved-mouse-lagging-and-stuttering-on-windows-11/

  • Larryodie
    Larryodie Member Posts: 1,895 Community Aficionado WiFi Icon
    edited November 2023

    Look at task manager and see if you have any High Usage processes as It will take away the mouses capabilities.

    I had that that with my TC-895 and it the mouse would shut down the USB's. I'd have to reenable the USB ports.

    I never found the problem and it went away. I was using an hi-usage program (Texas Hold'em).

    I reloaded Win, different mouse and delete and re-installed drivers. Nothing helped but staying away from Zynga. A few days I tried again and it was OK and has been since (a year or so)

  • Larryodie
    Larryodie Member Posts: 1,895 Community Aficionado WiFi Icon

    BUT it could be a WEAK BATTERY too if remote.

  • billsey
    billsey ACE Posts: 35,989 Trailblazer

    There are so many different things this could be… A weak battery on the mouse could cause it, but that's unlikely at it's age, those batteries last a long time. More likely would be a background app that's running and raising havoc with the system. Test in safe mode to verify the issue doesn't appear there, then try adding apps and such back in a few at a time.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,293 Trailblazer

    Hello! Have you tried it with another mouse?

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