webcam wont connect on my aspire webcam laptop

Terrancek
Terrancek Member Posts: 1 New User
edited November 2023 in Aspire Laptops

webcam wont connect on my aspire webcam laptop

[Edited the thread to add issue detail]

Answers

  • StevenGen
    StevenGen ACE Posts: 12,024 Trailblazer
    edited November 2023

    Which Aspire model laptop do you have, as that would help😀. These cam problems are due to either a damaged eDP cable that connects the cam or you have a damaged cam, as the software is very rarely to blame for a cam not working. So, check those aspects of your laptop as the eDP cable has to travel from the cam that is on the top top cover to the mainboard at the bottom case, and in certain part of this cable its under constant bending and wear and tear from the laptop being open and closed that can cause the cable to be damaged and short out making the cam not to work or the cam is damaged and needs replacing, so check that and replace the damaged parts accordingly. If you give us the exact Aspire model number that you have, we can give you the appropriate part numbers that you could purchase and fix your cam.